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Support

Resources for managing users, companies, approvals, and permissions.

Users

Manage your site users - both internal and external

Manage multiple users in just a few clicks

Bulk Actions

View the platform exactly as your users do

Impersonation

Export and download your user data in seconds

User Export CSV

Control exactly what external users can see

Limited Access Users

Add, manage, and organise your external users by business

Companies

Control what internal users can access and edit

Roles

Understand what each permission enables users to do

Role Permission Descriptions

More secure control over user-level access overrides

Permission Management - Access all programmes and videos

Support your Account Managers with powerful coordination tools

Sales Coordinators

Approvals

Permissions - Programme / Season / Video

Quickly replicate access across users and groups

Copy Permissions

Everything you need to manage permissions

Permissions

Anonymous Access Users

Understand what happens when you share lists with Anonymous Access enabled

Anonymous Access List Share Actions

Everything you need to manage anonymous access

Anonymous Access

Organise users and manage permissions at scale

Groups

Understand your audience from the very first interaction

User Genres

Regions

Showcase your staff by department and region

Teams

Privacy Policy

Terms & Conditions

Find answers and get help from Intercom Support and Community Experts

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Users

Users

Companies

Roles

Approvals

Permissions

Anonymous Access

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