Companies in ONE allow you to group external users under a shared organisation. This makes it easier to manage permissions, streamline reporting, and keep your user base organised.
What are companies used for?
Companies help you:
Associate external users with a business
Manage permissions at a company level
Improve reporting and insights
Keep your user data structured and easy to manage
Looking to manage Production Companies instead? Check the relevant article for that feature.
Where to manage companies
Navigate to:
ONE Admin > Users > Companies
Add a New Company
To create a new company:
Click '+ Add Company' (top right corner)
Enter the company name
Save your changes
Important
Company names must be unique
If you enter a duplicate name, the system will notify you
Edit an Existing Company
To update a company:
Find the company in the list
Click the 'Actions' menu on the right-hand side
Select 'Edit'
Update the company name and save
Delete an Existing Company
To delete a company:
Find the company in the list
Click the 'Actions' menu
Select 'Delete'
Important
If users are assigned to the company, you’ll see a warning
You must remove or delete all associated users first before deleting the company
Managing users within companies
Companies are directly linked to users. Before deleting a company:
Reassign users to another company or
Delete those users from the system
This ensures data integrity and prevents broken associations.
Tips
Keep company names consistent for better reporting
Regularly review companies to remove unused or outdated entries
Use companies alongside groups and roles for more powerful permission control
Plan your company structure early to avoid rework later
Companies help you organise external users and manage access more effectively. By grouping users under businesses, you gain better control, clearer reporting, and a more scalable way to manage your platform.