The Anonymous Access Users feature allows you to share content with external users without requiring them to log in. It’s perfect for quickly showcasing programmes or videos while still maintaining control over access.
What is Anonymous Access?
When enabled, this feature allows recipients to view selected content via a secure email link, bypassing the need for an account login.
Anonymous users will see:
The logged-out view for unrestricted content
The logged-in view for any content they’ve been granted access to (even if it’s restricted)
If granted access to a programme, they can view all unrestricted videos within it without needing individual video permissions
How access works
Admin users generate access via email
Recipients receive a unique link with a secure token
Users must click the link in the email to access content
Important
Links will not work if users try to navigate directly through the site
Access is only granted via the unique email link
Ways to grant Anonymous Access
You can grant access in two ways:
Via list sharing
Via ONE Admin
Grant access via ONE Admin
Navigate to:
ONE Admin > Users > Anonymous Access > + 'Add Anonymous Access'
Setting up Anonymous Access
When creating a new anonymous access request, you’ll need to complete the following:
Anonymous Access Name*
A label for your reference
Recipients*
Comma-separated email addresses
Email Subject Line
Custom subject for the email
Email Message (255 characters)
Short message included in the email
Number of Views per Email
Limit how many times the link can be accessed
Page Title
Title shown on the access landing page
Page Message (255 characters)
Message displayed on the access page
Expires after
Set an expiry date for access
Add a list*
Select a content list to share (created via Lists)
*Fields marked with an asterisk are mandatory
Managing content in your list 📋
Once a list is added, you’ll can un-select any items you do not want to include.
Important rules
Restricted content must be explicitly added to the list
If not added, it will not be visible to the recipient
Example:
A restricted programme with 2 restricted series → you must add:
The programme
Both series
An unrestricted programme with unrestricted series → you only need to add:
The programme (series will be accessible automatically)
Sending Anonymous Access
Once everything is set up:
Click 'Send Anonymous Access'
An email is generated and sent to recipients
Users click the link to access content instantly - no login required
If users try to browse beyond the shared content, they will be prompted to log in.
Landing page
Users will have access to their own personal landing page
As an admin user, you can also copy the unique link.
To access the link:
Click the 'Actions' menu for the anonymous access
View
Recipients > Show Recipients
Managing and expiring access
To cancel access:
Find the access record
Click Actions > Expire Access
Important
Expiring access disables all associated links immediately
You cannot edit an existing access email
To re-grant access, you must create and send a new email
Availability
The Anonymous Access Users feature is not part of the standard ONE setup
If you’d like to:
Enable this feature
See a demo
Please contact your Account Manager or email Support@thisisone.tv
Tips
Keep email messages clear and concise to guide recipients
Double-check your list to ensure all required restricted content is included
Use expiry dates for time-sensitive access
Limit views for added security when sharing sensitive content
Anonymous Access Users allows you to securely share content without the friction of login. With controlled links, flexible settings, and list-based sharing, it’s a powerful way to give temporary, targeted access while keeping your platform secure.