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Permissions - Programme / Season / Video

Control who can see your content

Written by Support
Updated yesterday

Permissions allow you to control who can access programmes, seasons, and videos across your platform. Whether you’re sharing content internally or restricting access for specific users or companies, permissions give you full control.

Manage Programme Permissions

Navigate to:
​ONE Admin > Catalogue > Programmes

Restrict a programme

  1. Find your programme

  2. Click Actions > Manage Permissions

  3. Enable the restriction toggle

Once enabled:

  • The programme becomes restricted

  • All seasons, episodes, and videos within it are also restricted

  1. Add:

    • Users

    • Companies

    • Groups

  2. Click Save Permissions

A restricted label will appear on the programme

The label only shows at the top level, but restrictions apply to all related content

Edit or remove programme restrictions

  • Go to Actions > Manage Permissions

  • Add or remove users/companies

  • Or disable restriction entirely

Manage Season Permissions

  1. Go to:
    ​ONE Admin > Catalogue > Programmes

  2. Find your programme

  3. Click Actions > Manage Seasons

  4. Select the season

  5. Click Actions > Manage Permissions

Then follow the same process as programme permissions.

OR

  1. Go to:
    ​ONE Admin > Catalogue > Seasons

  2. Find your season

  3. Click Actions > Manage Permissions

Then follow the same process

Key behaviour

  • Restricting a season will restrict:

    • All episodes and videos within that season

  • It will not affect:

    • The parent programme

    • Other seasons

The restricted label will appear on the season

Manage Video Permissions

  1. Navigate to:
    ​ONE Admin > Catalogue > Programmes

  2. Click Actions > Manage Videos

  3. Find your video

  4. Click Actions > Manage Permissions

OR

  1. Go to:
    ​ONE Admin > Catalogue > Videos

  2. Find your video

  3. Click Actions > Manage Permissions

Then follow the same process

For Episode videos

Follow this path:
​Programme > Manage Seasons > Manage Episodes > Manage Episode Videos > Permissions

Managing Permissions via Users

You can also assign access directly from the Users section:

  1. Open a user profile (ONE Admin > Users > Search/Filter as needed)

  2. Click Manage Permissions

  3. Select restricted programmes to grant access

  • Existing access is shown with a tick

  • Search to find and assign additional content

Tip: When searching for seasons or videos, use the season name, not the programme name

Understanding how permissions work

Admin users

  • Have access to all content

  • Restrictions do not apply

Other users (Internal & External)

  • Can only see content they’ve been granted access to

  • Restricted content is hidden unless permission is given

Grant full access (Internal users only)

Within the user edit form, you can enable:

  • Access to all programmes

  • Access to all videos

This allows internal users to view all content without making them admins

Why use Permissions?

  • Protect sensitive or premium content

  • Share content selectively with users or organisations

  • Manage access at multiple levels (programme, season, video)

  • Maintain control across large content libraries

Tips

  • Apply restrictions at the highest level possible (e.g. programme) to save time

  • Use season-level permissions for more granular control

  • Double-check permissions before publishing

  • Use company access for managing large groups efficiently

  • Regularly review restricted content to keep access accurate

Permissions give you complete control over your content - ensuring the right people see the right content at the right time.

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