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Regions

Organise users by geographic regions

Written by Support

The Regions feature allows you to assign users to specific geographic areas, helping you better organise your user base alongside territories.

It’s a simple but powerful way to enhance user segmentation, reporting, and access control.


What are Regions used for?

Regions can be added to the registration form, allowing you to:

  • Assign a geographic region to a user

  • Group users more effectively

  • Support reporting and filtering

  • Complement territory-based organisation


Where to manage Regions

Navigate to:
ONE Admin > Users > Meta > Regions

This is where you can create and manage all available regions.


Add a new Region

To create a region:

  1. Click '+ Add Region' (top right corner)

  2. Enter the region name in the pop-up modal

  3. Click Save

Your new region will now be available to assign to users.


Assigning Regions during user approval

You can assign or update a user’s region when reviewing their registration.

Navigate to:
ONE Admin > Users > Approvals

Then:

  1. Select a user in the Pending tab

  2. Click 'Review Application'

  3. Scroll to the Regions field

  4. Select the appropriate region from the dropdown

  5. Click Approve

The user will now be assigned to that region.


Why use Regions?

  • Better organise users by geography

  • Improve filtering and reporting

  • Add more context to user profiles

  • Support regional access strategies


Tips

  • Keep region names clear and consistent (e.g. EMEA, APAC, North America)

  • Use Regions alongside Territories for more granular organisation

  • Review regions regularly to keep your structure relevant

  • Assign regions during approval to keep data clean from the start


Availability

If you’d like to:

  • Enable this feature

  • See a demo

Please contact your Account Manager or email Support@thisisone.tv


Regions give you an extra layer of organisation for your users, making it easier to manage, filter, and report on your audience across different geographic areas.

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