Site Users allows you to manage both internal (people at your company) and external (buyers / producers) users.
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Navigate to ONE Admin > Admin > UsersΒ
This screen shows all existing users in the system π
You can use the filters button to narrow down your search of your entire user list.
Add a New User
To add a new user, click the '+ New User' button in the top right corner.
You'll then be taken to a form to input required information about the new user.
Title: Choose from MR, MRS, MISS OR MS.
βFirst Name: Input user's first name
βLast Name: Input user's last name
βCompany: Choose a company to assign the user to from existing companies in the system. If they belong to a company that doesn't yet exist, you can simply click on the 'Add Company' button. For more information on Companies, see this article.
βJob Title: Input user's job title
βTelephone: Input user's phone number
Mobile: Input the user's mobile number
βEmail: Input the email address the user will need to log in with
External ID: If you have ID's for you users, input them here
Programme Types: Choose a programme type for your user. For information on managing your programme types, read this article
βGenre Interests: Choose from your list of genres, add genres following the instructions in this article
User Type: Choose from internal or external
βGroups: Choose some groups for the user. If you want to great a new group, you can simply click on the 'Add Group' button. For more information on managing groups, read this article.
Roles: Choose a role for the user. For information on managing roles, read this article
βAll Programmes Access: Select this radio button if you want the user to have access to all programmes
All Videos Access: Select this radio button if you want the user to have access to all videos.
Password: Input a password with at least one uppercase letter, one number & 8 characters long
Edit an Existing User πββοΈ
Click Actions > Edit to the right of the user you'd like to edit.
Suspend a User π ββοΈ
Click Actions > Suspend User. To Unsuspend, go back to the user and Actions > Unsuspend User
Approve a User π
Go to the Approvals section in Admin. You have the option to look at pending, approved or rejected users. The Pending tab shows users waiting to be approved or rejected.
Review application and you're given the option to assign a company and Account Manager, then either approve or reject the user π