Permissions within the user roles control what internal users can see and do across the platform.
Understanding each one helps you build roles that are secure, efficient, and tailored to your teams.
Where to manage role permissions
To create or edit a role, navigate to:
ONE Admin > Users > Roles > + New Role
This will open the full list of permissions available to assign.
For more information on Roles, see our support article here
How to view permission descriptions
When creating or editing a role:
Hover over the '?' icon next to each permission
A short description will appear explaining what that permission allows
Click the 'Select all' option to select all permissions within that section
Permission categories and descriptions
Below is a full breakdown of each permission and what it enables:
App Management
Devices
View and manage app devices
Highlights
Allows users to manage programme highlights that appear on the app and, if enabled, at the top of the programme catalogue.
Asset Management
Assets
Allows users to manage asset materials and restrictions. Users can create, edit, and assign assets (separate from managing asset permissions).
Content Management
News
Allows users to create and publish news articles.
Pages
Allows users to create and edit collections and pages, including navigation management.
Talents
Allows users to create and assign talents to programme and series levels.
Feature Management
Configuration
Allows users to manage core platform setup, including video providers and localisations.
Subscriptions
Allows users to manage subscriptions
Meeting Management
Events
Allows users to create and manage events on behalf of other users.
Meetings
Allows users to manage meetings on behalf of other users.
Permission Management
Asset Permissions
Allows users to grant access to restricted assets for users, companies, and groups.
Copy Permissions
Allows users to copy permissions between users, companies, and groups.
Share List Permissions
Allows users to assign permissions to restricted content within a list when sharing with another user.
Programme Management
Custom Catalogues
Allows users to create and manage custom catalogues.
Programme Attributes
Allows users to create new programme attributes such as genre, quality, language, broadcaster, and production companies.
Programmes
Allows users to manage programme content, including series and episodes, and provide access to restricted programme content.
Videos
Allows users to manage video content, assign videos to programmes, and provide access to restricted videos.
User Management
Anonymous Access
Allows users to provide anonymous access to restricted content.
Approvals
Allows users to view approvals and approve or reject users.
Channels
Allows users to manage all aspects of channels and orders.
Companies
Allows users to create companies.
Contact Types
Manage contact types
Enquiries
Allows users to view enquiries.
External Users
Allows users to view and manage external users only (excluding internal users).
Groups
Allows users to create groups.
Impersonate Users
Allows users to impersonate users they have access to.
Internal Users
Allows users to view and manage internal users only (excluding external users).
Notifications
Allows users to manage notifications and announcements
Regions
Allows users to create regions.
Roles
Allows users to create roles.
Teams
Allows users to create teams.
Territories
Allows users to create territories.
View All Insights
Allows users to view AI generated insights
View Reporting: All Users
Allows users to view reporting data for all users.
View Reporting: My Users
Allows users to view reporting data for users they have access to.
Users and Roles Management
Manage permission override
Allow user to grant all programme or video access to another user. Overrides all other restrictions.
For more information on this, please see our support article here.
Why this matters
Build roles with the right level of access
Improve security and control across your platform
Ensure users only see what they need
Reduce errors and unnecessary access
Tips
Start with minimal permissions and expand as needed
Use roles to standardise access across similar users
Regularly review permissions to keep access up to date
Hover over the '?' icons when in doubt - they’re your quick guide
Understanding permissions is key to managing your platform effectively - giving the right people the right access at the right time.