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Register

How to create an account and access your platform

Written by Support

To unlock the full experience of your website, users need to register for an account. Once approved, they’ll gain access to the content and features available to them based on their permissions.


Why register?

Registering allows users to:

  • Access full website content

  • View programmes, videos, and resources

  • Receive a personalised experience

  • Connect with their Account Manager


How to register

Step 1: Start the registration process

  • Visit the website

  • Click the 'Register' link at the top of the page


Step 2: Complete the registration form

Users will be asked to fill out a registration form.

This may include:

  • Personal details (e.g. name, email)

  • Company information

  • Selecting an Account Manager or territory (if enabled)

Note:
The form may vary depending on how your site has been configured.


Step 3: Submit your registration

  • Once completed, submit the form

  • A confirmation email will be sent to the user

At the same time:

  • Site administrators are notified to review the registration


What happens next?

Approval process

  • An administrator reviews the registration

  • Access is granted once approved


Email confirmation

After approval:

  • The user receives an email confirming access

  • They will be prompted to set their password when visiting the site for the first time


Logging in

Once approved and set up:

  • Users can log in using their email address and password

  • Full access is granted based on their permissions


Tips

  • Keep an eye on your inbox for approval emails

  • Contact your Account Manager if approval is delayed

  • Check spam/junk folders if emails don’t appear


Registering is the first step to accessing your platform’s full content. After submitting your details and receiving approval, you’ll be ready to explore everything the site has to offer.

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