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Account Navigation

Customise the 'My Account' experience

Written by Support

The Account Navigation feature gives you full control over how the 'My Account' area is structured - allowing you to organise pages in a way that makes the most sense for your users.


What is Account Navigation?

Account Navigation lets you:

  • Add pages to the My Account section

  • Reorder navigation items

  • Create a more intuitive and user-friendly experience

It’s all about making key account features easier to find and use.


How it works

Once enabled, you can manage the account navigation directly from the CMS.

To get started:

  1. Go to ONE Admin > Content > Navigation

  2. Select the 'Account' tab

From here, you’ll see a list of pages available in the account section.


Customising your navigation

You can easily organise your account menu by:

  • Dragging and dropping pages into your preferred order

  • Structuring the layout to match your users’ needs

  • Prioritising the most important sections

Changes are quick to make and help streamline the user experience.


Why use Account Navigation?

This feature helps you:

  • Improve usability within the My Account area

  • Highlight key features (e.g. Meetings, Lists, Profile)

  • Create a cleaner, more logical navigation flow

  • Tailor the experience to your audience


Need help?

If you’d like to enable Account Navigation or explore how to optimise your setup:

Contact your Account Manager or email support@thisisone.tv


Account Navigation gives you the flexibility to shape the 'My Account' experience your way - making it easier for users to find what they need, when they need it.

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