You can now enhance your Promo Video Carousel by adding alternative images - giving you full control over how each video appears, instead of relying on the default programme thumbnail.
This is perfect for creating more visually engaging, branded, or campaign-specific carousels.
What are Alternative Images?
By default, promo carousels use the programme’s assigned thumbnail.
With this feature, you can:
Replace the default thumbnail with a custom image
Align visuals with campaigns or branding
Highlight specific moments or messaging
How to add Alternative Images
Step 1: Navigate to your page
Go to ONE Admin > Content > Pages
Find the page you want to edit
Click Actions > Manage Content
Step 2: Add or edit a Promo Carousel
Create your promo carousel as usual
Ensure 'Video Carousel' is selected in the Type dropdown
Step 3: Add your programmes
Search and select the programme you want to include
Once added, locate the 'Alternative Thumbnail' option
Step 4: Upload your custom image
Click 'Alternative Thumbnail'
Upload your desired image
Save your changes
What happens next?
Your custom image will replace the default programme thumbnail
The video will still play as normal when users interact with the carousel
You’ll have a more tailored and visually consistent carousel
Tips
Use high-quality, eye-catching images
Keep image styles consistent across the carousel
Align visuals with campaigns or featured content
Ensure images clearly represent the video content
Things to note
Alternative images are optional - you can still use default thumbnails
This feature applies per item in the carousel
Video playback behaviour remains unchanged
Alternative images give you more creative control over your Promo Carousels, helping you deliver a more polished and engaging experience. Whether you're promoting a campaign or refining your site’s look, this feature ensures your content always looks its best.