Search Reporting is a powerful feature that gives you direct insight into user search behaviour. Understand what your audience is looking for, how they search, and how successful those searches are - all in one place.
Accessing Search Reporting
If enabled on your platform:
Go to Menu > Reporting
Click the 'Search' tab
This tab will only appear if Search Reporting is activated.
What you’ll see
Inside the Search tab, you’ll find a detailed table of recent search activity across your platform.
You can:
Filter results by date range
Export data as a CSV file for further analysis
What data is included?
Each search entry provides valuable context, including:
Search Term
Filters Applied
User
Company
Location / Region / City
IP address (for anonymous users)
Date
Results count
Understanding the key fields
Search Term
Displays exactly what the user typed into the search bar.
This includes both:
Global search (site header)
Catalogue search
Filters Applied
Shows any filters the user selected when searching.
Could be filters only
A combination of filters + search term
Or no filters at all
Great for understanding how users refine their searches.
Results
Indicates how many results were returned for that search.
High number → Broad or successful search
Low or zero results → Opportunity to improve content or tagging
Why use Search Reporting?
Search Reporting helps you:
Identify popular content and trends
Understand user intent
Spot gaps in your catalogue
Improve search accuracy and tagging
Optimise user experience
Exporting your data
Download search data as a CSV file
Analyse trends in Excel or Google Sheets
Share insights with your team
Search Reporting gives you a clear window into what your users are actively looking for. With detailed search data and filtering options, you can make smarter decisions to improve content discovery and user satisfaction.