Skip to main content

Offline App Overview

Everything you need, wherever you are

Written by Support

The ONE application is designed to give you full access to your content - even without an internet connection. Whether you're hosting meetings, showcasing videos, or browsing your catalogue, the app keeps everything at your fingertips.


How does the app work?

The ONE app is fully functional offline, meaning you can:

  • Run meetings

  • Watch videos

  • Browse your catalogue

  • Make notes

No internet? No problem.

To keep your app up to date, you’ll need to sync it with your website data. This ensures you always have the latest content available on your device.


What’s included in the app?

Here’s a breakdown of the key sections you’ll find:


Highlights

Your Highlights tab showcases featured programmes selected by your company.

  • Promote key content

  • Organise into categories

  • Update at any time

Perfect for presenting your most important titles first.


Catalogue

The Catalogue tab gives you access to your full content library.

  • Browse all available programmes

  • Filter by Genre

Additional filtering options are continuously being improved to better match the website experience.


Lists

The Lists tab displays curated collections of content.

Includes:

  • Your personal lists (My Lists)

  • Company-wide (global) lists

Great for organising content for meetings or presentations.


Meetings

The app is your hub for running meetings on the go.

You can:

  • Play videos

  • Take notes

  • Send follow-up emails

All from within the app - no switching tools required.


Downloads

The Downloads tab shows all videos saved to your device.

  • Access content offline instantly

  • Manage downloaded files

  • Prepare ahead for events or meetings


Buyer version

A Buyer version of the app is also available.

  • External users log in with their own credentials

  • They see only the content they have permission to access

  • The Meetings functionality is removed

This ensures a secure and tailored experience for buyers.


Why use the ONE app?

The app helps you:

  • Work seamlessly offline

  • Present content confidently in meetings

  • Access everything in one place

  • Stay organised and prepared on the go


Need help?

If you need support with syncing, setup, or using the app:

Contact your Account Manager or email support@thisisone.tv


The ONE app is your all-in-one companion for managing and presenting content - giving you the flexibility to work anytime, anywhere, even without an internet connection.

Did this answer your question?