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Login Prompt

Guide users to log in - without disrupting their journey

Written by Support

The Login Prompt feature ensures users are encouraged to log in or register when accessing programme content - while keeping the experience smooth and non-intrusive.


How it works

  • When a user navigates to a programme page without being logged in, a login/register pop-up will appear

  • This prompts users to either:

    • Log in

    • Register for access


Smart session behaviour

To avoid interrupting the user experience:

  • The pop-up will appear only once per session

  • If a user closes the pop-up using the 'X":

    • It will not reappear when they visit other programme pages during the same session

This keeps the experience helpful,but never repetitive.


Customisation

We can set the wording for you. The title wording of the login pop-up should be aligned with your brand tone and messaging


Why use the Login Prompt?

  • Encourage user authentication at the right moment

  • Guide users toward accessing full content

  • Maintain a smooth, non-intrusive experience

  • Avoid repetition with smart session control


Need help?

If you’d like to customise the messaging or behaviour of your Login Prompt, speak to your Account Manager to finalise the setup.

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