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Recommended Videos

New V2 update

Written by Support

What’s new?

When a user finishes watching a programme video, recommended videos will appear to help them continue watching related content. These suggestions are designed to be relevant and personalised while respecting user permissions.


How Recommended Videos Are Selected

Recommended videos can be displayed in two ways:

  1. Explicitly set in the CMS

  2. Automatically determined based on the programme, series, or episode order


Automatic Recommendations

If no videos are explicitly set, the system will choose the next video based on the following logic:

  • Programme level

    • Shows the next video at the programme level (same language and version)

    • If there’s no next video, it will show the first video of the first series

  • Series level

    • Shows the next video in the same series (same language and version)

    • If there’s no next video, it will show the first video of the next series

  • Episode level

    • Shows the next video in the same episode (same language and version)

    • If there’s no next video, it will show the first video of the next episode

  • No videos left in the programme

    • Shows the programme-level video of a related programme

    • Related programmes are determined either:

      • Explicitly in the CMS, or

      • Using the related-programme logic defined in configuration

Important: Only videos the current user has permission to view will be recommended.


User Interaction

  • Clicking on a recommended video:

    • Opens the video in a modal

    • Starts playback automatically


Setting Related Videos in the CMS

To explicitly manage related videos:

  1. Open the video form in the CMS.

  2. Locate the “Related Videos” section.

  3. Options available:

    • Default recommendations – the system will show 3 recommended videos automatically

    • Manual selection – choose up to 3 videos to display as recommendations

    • Disable recommendations – uncheck the option to prevent related videos from showing for that specific video

This gives you full control over what viewers see at the end of a video.


Why use this feature?

  • Keeps users engaged by suggesting relevant next videos

  • Highlights related content in an intuitive order

  • Provides flexibility to manually curate recommendations when needed


This ensures that every viewer has a smooth, continuous watching experience while respecting content permissions.

You can enable or disable this feature at any time from the Subscriptions page, provided you have the appropriate permissions.

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