The User Dashboard is the your personalised home area, designed to help you quickly find what matters most.
When you log in, you’ll now be taken straight to My Account, where you’ll see a mix of familiar account links alongside new, dynamic content tailored to you.
What you’ll see
The dashboard experience differs slightly depending on whether you’re an internal or external user.
Internal Users
Internal users will see a streamlined dashboard focused on quick access and productivity:
Welcome message
A simple greeting when you log in.Account links
Direct links to relevant account pages, based on your role and permissions.Lists
Quick access to recently updated lists.Continue Watching
Easily pick up where you left off with your most recent videos.
External Users
External users get a more personalised, content-driven experience:
Welcome message
Includes your account manager’s details for easy contact.Account links
Quick access to:Profile
Lists
Favourites
Notification settings
Recommended Programmes
Content suggestions tailored to your viewing preferences.Lists
Your most relevant and recently updated lists.Continue Watching
Resume videos you’ve already started.My Videos
Quick access to videos you have permission to view.
Dashboard Sections Explained
Lists
Displays your 4 most recently updated lists
Can include both personal and global lists
Recommended Programmes
Shows 3 content carousels, each based on your top genres
Each carousel includes:
A different high-interest genre
6 randomly selected programmes from that genre
This section updates based on your activity, so recommendations stay fresh and relevant.
Continue Watching
Displays your 4 most recently watched videos
If a video has a duration, you’ll see a progress bar showing how much you’ve watched
Clicking a video will:
Open the video on the programme page
Start playback automatically
Note:
If you haven’t watched any videos yet, this section won’t appear.
My Videos
Displays the 4 most recent videos you have permission to access
Clicking a video will:
Open it on the programme page
Start playback immediately
Note:
If no videos are available to you, this section will be hidden.
Why this matters
The new dashboard is designed to:
Save you time finding content
Surface relevant programmes automatically
Make it easier to continue where you left off
Keep everything important in one place
You can enable or disable this feature at any time from the Subscriptions page, provided you have the appropriate permissions.
If you need help navigating your dashboard, contact your support team or account manager.